Contact Information
Have a question or need a hand with an order? We're happy to help.
Before reaching out, you may want to check our FAQ, where you'll find quick answers to many common questions about ordering, payment, shipping, returns, and refunds.
If you still need help, contact us at:
**Email:** support@kuosuke.com
We typically respond within 24 hours on business days. Messages received on weekends or holidays will be answered as soon as possible on the next business day.
To help us assist you faster, please include your order number and the email address used at checkout. If you're contacting us about a damaged, defective, or incorrect item, please also include clear photos of the item and its packaging.
Thank you for your patience and for shopping with Kunosuke.
Your checkout should feel easy and secure.
We use trusted payment providers and secure checkout technology to help protect your payment information.
You’ll see your order details, shipping costs, and applicable taxes before you pay.
Simple checkout. Secure payment. Peace of mind.
Need help? We’re here.
Email us at support@kuosuke.com and our support team typically replies within 24 hours on business days.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Eligible items are also covered by our 60-day return policy.
Real help from real people.